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About Us  /  Nondiscrimination Policy

Nondiscrimination Policy

Notice of Nondiscrimination
Ferrell Hospital Community Foundation, dba Ferrell Hospital, complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ferrell Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, gender identity or sexual orientation.

Ferrell Hospital
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages
If you need any of these services, call 618-273-3361 ext. 151.
View and print our available resources as well as language assistance services by clicking here.

How to file a grievance
If you believe that Ferrell Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Ferrell Hospital Administration
1201 Pine Street
ldorado, IL 62930
Phone: 618-273-3361 ext. 151
ax: 618-273-2571
and/or e-mail:

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Ferrell Hospital Administration is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at or by mail or telephone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019; 1-800-537-7697 (TDD)
Complaint forms are available at

Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 800-752-6096/618-273-3361.

Polish UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 800-752-6096/618-273-3361.

繁體中文 (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 800-752-6096/618-273-3361 한국어

(Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 800-752-6096/618-273-3361 번으로 전화해 주십시오.

Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 800-752-6096/618-273-3361

ية عرب ال (Arabic) رقم )812-450-5000 (TTY 812-450-4900) .(800-752-6096/618-273-3361والبكم الصم هاتف

Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 800-752- 6096/618-273-3361

Gujarati સચના ુ : જો તમે ગજરાતી બોલતા હો ુ , તો નન:શલ્ક ભાષા ુ સહાય સેવાઓ તમારા માટેઉપલબ્ધ છે. ફોન કરો 800-752-6096/618-273-3361

Urdu خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں

Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 800-752-6096/618-273-3361

Ialian ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 800-752-6096/618-273-3361

(Hindi) ध्यान दें: यदद आप बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 800-752-6096/618-273-3361पर कॉल करें।

Français (French) ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 800-752-6096/618-273-3361

Greek ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονταιδωρεάν. Καλέστε 800-752-6096/618-273-3361

Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 800-752-6096/618-273-3361
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